Contact Hi Low Roofing & Solar
Let’s talk aboutyour roof.
Call, text or send the form. A member of our Winter Garden team will help with the next step, whether it’s a leak today or a new roof next year. Inspections and estimates are free.
Free inspection & estimate
Tell us what’s
going on.
Use the secure form to request a free roof inspection, a repair, a replacement quote or a solar design.
What happens next
- 01We get in touch
A team member reviews your request and contacts you to confirm the details and set a time.
- 02We inspect the roof
We look at the roof, and the attic when it’s accessible, and photograph what we find.
- 03You get a written estimate
We explain the options and give you a written estimate. There’s no obligation and no pressure.
Helpful to include
- The property address and whether it’s a home or a business
- What you’re seeing: a leak, missing shingles, storm damage, age
- The approximate age and type of the roof, if you know it
- For storm damage, the date of the storm and any claim number
Having trouble with the form? Open it in a new tab or call 407-287-6171.
Which way is best?
The right way to
reach us, by situation.
Every channel reaches the same local team. Some are simply faster for certain problems.
| Your situation | Best way to reach us | What to have ready |
|---|---|---|
| Water is coming in now | Call 407-287-6171, answered 24/7 | Your address and where the water is entering |
| Storm damage, no active leak | Call or text photos to 689-252-2762 | Date of the storm, photos from the ground, claim number if you have one |
| Not sure what’s wrong | Text photos or request an inspection | Photos of stains, damaged shingles or tiles, and when it started |
| Planning a new roof | Online form for a free inspection | Roof age and type if you know them, and any HOA requirements |
| Solar or battery storage | Online form for a free solar design | A recent electric bill and your utility’s name |
| Commercial property | Call or use the form | Property type, roof system if known, access and operating hours |
Our office
Headquartered in
Winter Garden.
- Address
- 13330 W Colonial Dr, Suite 110
Winter Garden, FL 34787 - Phone
- 407-287-6171 · answered 24/7
- Text
- 689-252-2762
- Licenses
- Roofing CCC1332547 · General contractor CGC1529815
We serve 32 communities across Greater Orlando and Tampa Bay, from Winter Garden and Windermere to Sanford, Tampa and St. Petersburg.
See all service areasWater coming in right now?
Don’t wait for the form. Call us, move valuables away from the leak and don’t climb onto a wet roof. If the roof is open, ask about emergency tarping.
Before you reach out
Quick answers
about contacting us.
How to reach us, how fast we respond and what happens after you call or send the form.
Call 407-287-6171 10 questions answeredWhat’s the fastest way to reach Hi Low?
Call 407-287-6171. The line is answered 24/7, so it’s the best option for active leaks, storm damage and anything urgent. For non-urgent requests, you can also text 689-252-2762 or use the online form.
Is the roof inspection really free?
Yes. Hi Low offers free roof inspections and free written estimates, with no obligation to hire us.
How soon will someone contact me after I send the form?
A team member reviews each request and follows up to confirm the details and schedule a visit. If water is coming into your home or business, don’t wait for a reply: call 407-287-6171.
Can I text photos of the damage?
Yes. Text 689-252-2762 with your name, address and photos of what you’re seeing. Photos help us understand the problem before the visit, though an on-site inspection is still needed for an accurate estimate.
Do I need to be home for the inspection?
Not always. For an exterior roof inspection we can often work without you there, but we recommend being home if you have an interior leak, attic access or questions you’d like to ask in person. We’ll confirm when we schedule.
Can I visit your office?
Our headquarters is at 13330 W Colonial Dr, Suite 110, Winter Garden, FL 34787. Since our team spends much of the day on job sites, please call ahead so the right person is there to meet you.
Do you handle emergency roof repairs?
Yes. Call 407-287-6171 for active leaks and storm damage. When a permanent repair can’t happen right away, our team can install a temporary tarp to protect your property.
Do you work on commercial properties and solar projects too?
Yes. Use the same phone number or form for commercial roof repairs and replacements, and for solar panel and battery storage projects. Mention the property type so we can route your request to the right person.
Can you help with an insurance claim for storm damage?
We document storm damage with photos, measurements and a written scope you can share with your insurer. You remain in control of your claim; we don’t interpret policies or negotiate claims on your behalf.
Which areas do you serve?
Hi Low serves 32 communities across Greater Orlando and Tampa Bay, including Orlando, Winter Garden, Windermere, Ocoee, Apopka, Winter Park, Maitland, Horizon West, Dr. Phillips and Sanford around Orlando, and Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Wesley Chapel, Largo, Palm Harbor, Plant City and Lakeland. Call to confirm service at your address.